Kowloon Bay Jobs Service Delivery Executive Position at RICOH HONG KONG LIMITED

Image RICOH HONG KONG LIMITED
  • Job vacancies posted on: 12 months ago

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We are hiring! Our company is merrily looking for a candidate to fill the position of Service Delivery Executive. For those of you who live in Kowloon Bay and its surrounding areas, we need you to then join our company office, RICOH HONG KONG LIMITED, and able to under a full time & permanent working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of with at least Degree, professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from HK$14,000 - HK$43,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company RICOH HONG KONG LIMITED
Position Service Delivery Executive
Region Kowloon Bay
Career Level Entry Level
Work Experience 2 years
Qualification Degree
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimization. To cope with our business expansion, we are looking a team of talent joining our Ricoh Family.

About Your Role:

  • Improve customer experience & operation efficiency by liaising with customer and internal departments on service delivery
  • Monthly review and reporting of services delivery performance for assigned major accounts
  • Update machines movement, contact list and layout of around for assigned major accounts
  • Assist project service deployment for potential customers
  • Follow up of customer feedback and related improvement actions
  • Explore potential new business

Does it sound like you?

  • Higher Diplom or above with at least 2 years of relevant work experience, preferably in account servicing or customer service
  • Good interpersonal, communication and presentation skills
  • Customer focused attitude with strong analytical and organization skills
  • Good command in written and spoken English and Cantonese
  • Proficiency in PC skills, including MS Word, Powerpoint & Excel skills (pivot tables, VLookup etc)
We offer 5-day work, attractive remuneration and benefits package to the right candidate.                   
Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expected salary to the Human Resources & Facilities Services, Ricoh Hong Kong Limited, by clicking “Apply Now”.
Information provided will be treated in strict confidence and only be used for recruitment related purposes.  All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Office/Company Address

Country Hong Kong
Region Kowloon
City Kowloon Bay
Map Google Map

Benefit

  • Manage service delivery & SLA performance
  • Prepare monthly reports for assigned key accounts
  • Support Customer Service team operation

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Company Description

Join Us, Advance Forward.

At Ricoh, we’re not just imagining a future bright with ideas-we’re already building it.

Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimisation. We provide the expertise and

leverage the power of our regional APAC diversity to deliver true value to our customers.

We bring people, processes, and technology together to deliver competitive advantage for our APAC customers and increase value to their business.

By making data accessible faster and with more insight than ever before, as well as embracing different perspectives, we can help our customers with diverse needs in a more agile way.

Being part of the Ricoh family means working with passionate and creative people who are dedicated to making a difference for our customers, our communities, our society, and for each

other.

We share our successes and are always striving to be more, both as a team and in our own careers.

Together we are inventing a new future, one driven by a unique vision and built to create sustainable success.

http://ww.ricoh.com.hk

Company Info

  • Industry: Others
  • Benefits & Others: Education allowance, Life insurance, Medical insurance, Performance bonus, Work from home, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Kowloon