Kwai Hing Jobs Service Advisor Supervisor Position at Crown Motors Limited
- Job vacancies posted on: 7 months ago
Our company, Crown Motors Limited are currently hiring for interested candidates to join and to be a part of our company as service advisor supervisor with a full time & permanent work system, which domiciled in Kwai Hing and surrounding areas. As a professiona company, the minimum criteria we need for candidates interested is which experienced in .
Candidates who uphold honesty and discipline are a must for our company.
The competitive net salary we can offer is start from HK$14,000 to a maximum of HK$43,000, depending on the capability of the candidate and can be discussed with the HRD of our company.
|Company||Crown Motors Limited|
|Position||Service Advisor Supervisor|
|Type of Work||Full Time, Permanent|
|Minimum Salary||HKD 14.000|
|Maximum Salary||HKD 43.000|
- Ensure the smooth and efficient running of the service reception counter.
- Schedule appointments with customers for vehicle repairs & maintenance.
- Promote the company image through keeping up personal grooming and a pleasant atmosphere in reception area.
- Prepare and compile daily and monthly report, prepare purchase order and review daily booking record.
- Liaise and coordinate with staff of other sections within Service and Parts Division for provision of high standard of repair and maintenance service to customers.
- Maintain sufficient workforce at reception and provide professional advice to customers regarding vehicle repairs & maintenance.
- Prepare price quotation and estimate delivery time based on Corrective Mechanical Report (CMR).
- Monitor the work progress of vehicle service in liaison with Workshop Control.
- Answer all incoming enquiries from customers with courtesy.
- Prepare service documentation of discharge of customer vehicle after servicing.
- Carry out pre-delivery quality check on customer vehicle after servicing.
- Ensure that full payments are made by customers upon discharge of vehicle after servicing.
- Keep close contact with customers through post-servicing follow up calls so as to ensure that quality service standards are achieved.
- Maintain good relationship with customers and ensure that all customer complaints are handled and resolved promptly and efficiently.
- Diploma / Higher Diploma or above
- 5 years’ relevant working experience of which at least 2 years at supervisory level
- Good communication and CS skills is a must
- Excellent spoken English, Cantonese and Mandarin
- Holder of valid driving license No. 1 & 2 is preferred
- Knowledge of computer is essential
Personal data provided by applicants will be used for recruitment purpose only and will be destroyed after 3 months. Applicants who are not contacted within 8 weeks should consider their applications unsuccessful.
- 5 years’ related working exp
- Min 2 years supervisory exp in CS/ Sale team
- double pay, medical plan
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Crown Motors Ltd, being a wholly-owned subsidiary of Inchcape plc, is a long established market leading automobile distributor in Hong Kong with nearly 100
employees. We provide a complete automotive solution to our customers ranging from Sales, Aftersales, Car Rental, Vehicle Financing and Insurance services.
- Industry: Motor Vehicles
- Benefits & Others: Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week