Eastern Area Jobs Senior Customer Service Officer Position at Robert Half

Image Robert Half
  • Job vacancies posted on: 7 months ago


We are hiring! To candidates with Degree which prioritizing honesty and discipline and experienced in the field of , we Robert Half, are looking for candidates who are interested to join us and fill the position as senior customer service officer and dedicated to work in full time & contract which domiciled in Eastern Area and surrounding areas.

We offer a competitive monthly base salary from HK$14,000 - HK$43,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Robert Half
Position Senior Customer Service Officer
Region Eastern Area
Career Level Entry Level
Work Experience N/A
Qualification Degree
Type of Work Contract, Full Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

The Company

Our client is a sizable MNC insurance company and is urgently looking for a Customer Service Officer focusing on life insurance to join the company. The ideal candidate will start immediately.

The Role

  • Responsible for effective post sales call and outbound call services to customers
  • Follow through the customer request to enhance customer experience
  • Handle written enquiry from customer and channel
  • Recommend changes to processes for ongoing improvement of customer services
  • Perform ad hoc tasks

Your Profile

  • Degree or above from recognized university
  • 3+ years’ experience of working with relevant job in Life Insurance
  • Pass in IIQE Paper 1, 3 and 5; knowledgeable in ILAS is a plus
  • Excellent communication skills including English, Cantonese and Mandarin
  • Immediate available/ short notice period is preferred

Apply Today

To apply online (Word attachment only), please click the ‘Apply’ button. Please note that only short-listed candidates will be contacted.

By clicking ‘apply’, you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://ww.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Office/Company Address

Country Hong Kong
Region Hong Kong Island
City Eastern Area
Map Google Map


  • Big exposure
  • 5-days work
  • Life Insurance

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Company Description

Founded in 1948, Robert Half pioneered specialised recruitment services and today is the world's leader in placing accounting, finance, banking and technology professionals on a temporary and permanent basis.For more than 15 years, Robert Half has been named to FORTUNE® magazine's list of "Most Admired Companies." (March 1, 2016)Visit our website for more job opportunities: ww.roberthalf.com.hk/job-search

Company Info

This vacancy is suitable for those of you who live in the following areas: Hong Kong Island