Lai Chi Kok Jobs Merchant Success Specialist Position at QFPay Haojin Fintech Limited

Image QFPay Haojin Fintech Limited
  • Job vacancies posted on: 7 months ago


Do you currently live in the Lai Chi Kok and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, QFPay Haojin Fintech Limited is currently seeking candidates to then join and fill the position as Merchant Success Specialist and able to work under full time & permanent working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of HK$14,000 - HK$43,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company QFPay Haojin Fintech Limited
Position Merchant Success Specialist
Region Lai Chi Kok
Career Level Entry Level
Work Experience 3 years
Qualification Non-Degree Tertiary
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Key Responsibilities:

  • Farmer role to maintain and grow the relationships with customers
  • Provide administrative support and update sales deck
  • Supported by dedicated technical support team to answer technical enquiries to merchant
  • Manage customer success and happiness of our merchants
  • Answer incoming questions via live chat, email and phone calls, handle customer enquiries
  • Handle general enquiries for transactions processing
  • Provide effective feedback to the product team to prioritize development tasks and suggest new product features
  • Perform other administrative duties pertaining to all marketing and sales activities
  • Prepare and present workshop event for our merchants

Qualifications and Skills:

  • Min 2 to 3 years of experience in B2B/IT sales or account management/customer success experience.
  • Passionate about technology, fintech , payment
  • Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages)
  • Highly driven and energetic individuals with a strong willingness to learn
  • Independent and driven
  • A keen attention to detail
  • Analytical thinking/troubleshooting skills


  • Five-day work
  • Flexible working hour (2 days work-from-home benefit)
  • Medical insurance
  • Annual leave (12 days +)
  • Paid marriage leave
  • Free coffee, snacks and drinks
  • Bank holidays

Office/Company Address

Country Hong Kong
Region Lai Chi Kok
Map Google Map


  • 2 days a week work-from-home arrangement
  • Fintech and Payment
  • Growing start-up

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Company Description

QFPay Hong Kong, One of the Payment Fintech leader and Mobile Payment pioneer and enabler in Hong Kong, a top tier payment service platform and payment acquirer for merchants, providing a series of business solutions and value-added services,

including integrated online and offline payment services – Credit Card and QRCode Payment, and Fintech related services.

We need someone likeYOUto be a part of our growing team. Our office is lively, agile and energetic, though often busy. We have an open work culture, great for you to work in and grow. An opportunity is available to learn the most popular

Fintech solutions.

Company Info

  • Industry: Information Technology
  • Benefits & Others: Dental insurance, Medical insurance, Performance bonus, Work from home, Five-day work week, Flexible working hours
This vacancy is suitable for those of you who live in the following areas: Lai Chi Kok