Tsim Sha Tsui Jobs [k11 Atelier Victoria Dockside (tst) – Grade A Office Building] Customer Service Officer Position at K11 Concepts Limited

Image K11 Concepts Limited
  • Job vacancies posted on: 10 months ago


K11 Concepts Limited has open a job vacancy for the domicile of Tsim Sha Tsui and surrounding areas as [k11 atelier victoria dockside (tst) - grade a office building] customer service officer with full time & permanent work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Non-Degree Tertiary and experienced and have the integrity to work in the field of .

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary HK$14,000 - HK$43,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company K11 Concepts Limited
Position [k11 Atelier Victoria Dockside (tst) - Grade A Office Building] Customer Service Officer
Region Tsim Sha Tsui
Career Level Entry Level
Work Experience 1 year
Qualification Non-Degree Tertiary
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000


  • Greet and provide premium customer service to tenants and visitors at Grade A office building
  • Carry out daily operations including process visitor registration and provide ranges of value added services at counter
  • Handle enquiries and follow up complaints, emergency cases from tenants
  • Collect feedback from tenants and follow up if needed
  • Perform other duties assigned by supervisors


  • Cheerful and Energetic
  • Minimum 1-year working experience gained in customer service, hospitality or property management industry
  • Diploma holder or above
  • Fluent in Cantonese, English and Mandarin
  • Strong communication and interpersonal skills
  • Previous experience in exhibition/event/customer service is preferable
  • Good computer skills, especially MS Office, Excel
  • Shift duty (5-day work)

We offer:

  • 5 days per week and 9 hours per day; Shift duty is required
  • 12-day annual leave or above
  • Attendance Bonus
  • Discretionary year-end bonus
  • Birthday leave and Family-care leave
  • Full-paid maternity leave and paternity leave
  • Referral bonus
  • Education allowance
  • Medical coverage includes out-patient, in-patient, and dental benefits
  • On-job training
  • Staff discount

Working Location: Tsim Sha Tsui

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking “Apply Now”.

(Personal data collected will be used for recruitment purpose only)

Office/Company Address

Country Hong Kong
Region Kowloon
City Tsim Sha Tsui
Map Google Map


  • 5-day work
  • TST Grade A office building's CS counter
  • Fluent in Cantonese, English and Mandarin

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Company Description

About K11 Group

Founded in 2008 by entrepreneur Adrian Cheng, K11 Group combines art and commerce in commercial and residential real estate, and a growing portfolio of brands across different sectors

in Greater China and around the world. Marking its 10th anniversary, K11 Group announced its most ambitious Museum-Retail development K11 MUSEA in June 2018, situated at the heart of the new $2.6bn Victoria Dockside art and design district developed by parent

company New World Group in Hong Kong, scheduled to fully open in 2019. In addition to its flagship K11 Art Malls, K11 Group also operates K11 ATELIER, a network of office buildings for the next-generation workforce; luxury residences for worldly travellers

K11 ARTUS; open education platform K11 Kulture Academy; the terrarium-inspired transformative retail concept K11 Natural; consulting and market research institution K11 Chinese Millennials Taskforce; and K11 Art Foundation, China’s first not-for-profit to

incubate Chinese artists and curators.

K11 Group is based in Hong Kong and has operations in Greater China, as well as investments in Europe and the US.

Through K11 Group, Cheng’s stated aim is to constantly innovate and “connect China’s cultural ecosystem and its emerging millennials and Generation Z with the world”, creating a new

global identity for Chinese millennials. By 2023 K11 Group will have gained a footprint in nine cities across Greater China.

Company Info

  • Industry: Property Development
  • Benefits & Others: Dental insurance, Life insurance, Medical insurance, Performance bonus, Transportation allowance, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Kowloon