Tsim Sha Tsui Jobs It Helpdesk Position at Taylor Coulter

Image Taylor Coulter
  • Job vacancies posted on: 12 months ago

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We are hiring for the position of IT Helpdesk with full time & permanent working hours for our company office, Taylor Coulter, for residents of Tsim Sha Tsui and its neighboring areas.

Candidates with expertise in and at least a Non-Degree Tertiary or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of HK$14,000 - HK$43,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, Taylor Coulter, is currently open recruitment for candidates who are interested in joining our office company as a IT Helpdesk.

Job Info

Company Taylor Coulter
Position It Helpdesk
Region Tsim Sha Tsui
Career Level Entry Level
Work Experience 2 years
Qualification Non-Degree Tertiary
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Our client is a global retail company. As a result of expansion, they are looking for Helpdesk:

Job Responsibilities:

  • Manage and communicate about errands from users and vendors across APAC Region 
  • Providing support via phone, chat box, and ticketing 
  • Troubleshooting and resolving customer issues with Windows and Mac
  • Supporting Microsoft Office 365, Microsoft Azure, ZPA, VPN, User Client Hardware, Mobile devices, user accounts and permissions
  • Using remote administration tools to resolve issues on desktops, laptops, and printers
  • Ensuring proper documentation, notification, tracking, and follow up of all incidents

Job Requirements:

  •          Shift duty required
  •          Diploma or above in IT related disciplines
  •          Strong language skills in spoken English and Mandarin Chinese is a MUST
  •          Experience in Windows PC support will be an advantage
  •          Knowledge in ITIL foundation is an advantage 
  •          Experiences from working in a multi-national and multi-cultural environment  

To apply for this role, please click the “Quick Apply” below and send your full resume by MS word format.

Only shortlisted candidate will be notified.  Personal data collected by job applicants will be kept in strictconfidence and used for recruitment purpose only.

Office/Company Address

Country Hong Kong
Region Kowloon
City Tsim Sha Tsui
Map Google Map

Benefit

  • Fluent in English and Mandarin
  • Good experience in Windows Support
  • Knowledge in ITIL will be an advantage

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Company Description

Taylor Coulter, established in Australia, offers professional human resources solution in permanent, temporary staffing and outsourcing services. Our Hong

Kong office specializes in industries including Information Technology, Banking & Finance and FMCG sectors. Our Consultants are all experienced recruitment professionals in specialized industries who possess strong network and business knowledge to provide

the best practice for our candidates and clients.

Our vision is to be recognized as a trusted best practice people solutions partner, offering the most comprehensive range of staffing services in the APAC

region.

Company Info

This vacancy is suitable for those of you who live in the following areas: Kowloon