Tsuen Wan Area Jobs Customer Success Executive Position at BOXS Limited

Image BOXS Limited
  • Job vacancies posted on: 12 months ago

Translate

We are hiring for the position of Customer Success Executive with full time & permanent working hours for our company office, BOXS Limited, for residents of Tsuen Wan Area and its neighboring areas.

Candidates with expertise in and at least a Matriculated or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of HK$14,000 - HK$43,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, BOXS Limited, is currently open recruitment for candidates who are interested in joining our office company as a Customer Success Executive.

Job Info

Company BOXS Limited
Position Customer Success Executive
Region Tsuen Wan Area
Career Level Entry Level
Work Experience N/A
Qualification Matriculated
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

BOXS is a fast-growing technology startup that provides software solutions and applications for retail and restaurant companies. BOXS core product is Point of Sales system (POS) with online and offline sales channels.

We’re committed to creating a mission-driven, positive culture of improvement made up of the best and brightest people in the business. Learn more at ww.boxs.hk.

Duties & Responsibilities:

  • Act as the first contact point throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from client onboarding through renewal.
  • Provide regular status update to customers
  • Enhance CRM to keep track of key account data, opportunities, logging calls and relevant notes.
  • Coordinate customer training sessions as part of onboarding and ongoing product adoption.
  • Act as a communications liaison between Business Team, Customer Success and Customers.
  • Promote customer satisfaction and loyalty by demonstrating an understanding of their needs and assisting them to achieve objectives via our products

Requirements:

  • Diploma in any disciplines or above
  • 1 year+ Customer Service experience 
  • Candidate with less experience or fresh graduates will be considered as Customer Success Executive
  • Proficient in Cantonese, English and Mandarin
  • Excellent communication skills
  • Proficient in Microsoft applications including Excel, Words.
  • Willing to learn, able to meet deadlines, and with good interpersonal skills
  • Strong sense of responsibility and with can-do attitude
  • Immediate available is highly preferred

What we offer:

  • Flexible work location & working hours
  • Minute walk from MTR station
  • Startup Culture
  • Free snacks & drinks
  • Competitive salary & Attractive bonus package
  • Medical Insurance

BOXS is a company that elevates the employee experience and helps build great places to work. BOXS offers employee well-being, engagement, inclusion and communications solutions in one seamless user experience. BOXS helps every employee know their company cares.
 

Office/Company Address

Country Hong Kong
Region Hong Kong
City Tsuen Wan Area
Map Google Map

Benefit

  • Rapidly Growing Fintech Company
  • Attractive Basic Salary
  • Attractive Medical Scheme

Apply for Work

Please note that the information contained may change at any time.

Mostly, applying for a job is free of charge, you have to be careful when applying for a job.

Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.

Good luck getting the job you want.

Job Application Instructions

  1. Go to the "Apply Now" link above
  2. If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
  3. If you have registered, you can immediately log in
  4. Promote yourself through the tertara job application form
  5. Done, please wait.

Share this Job Vacancy

Company Description

BOXS is a company that elevates the employee experience and helps build great places to work. BOXS offers employee well-being, engagement, inclusion and communications solutions in one seamless user experience. BOXS helps every employee know their company

cares.

We’re committed to creating a mission-driven, positive culture of improvement made up of the best and brightest people in the business. Learn more atww.boxs.hk.

Company Info

  • Industry: Information Technology
  • Benefits & Others: Dental insurance, Medical insurance, Performance bonus, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Hong Kong