Wan Chai Jobs Customer Services & Operations Officer Position at Hanson Insurance Brokers Limited

Image Hanson Insurance Brokers Limited
  • Job vacancies posted on: 12 months ago


As a competent company, we Hanson Insurance Brokers Limited are looking for candidates for the position of customer services & operations officer with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Non-Degree Tertiary, experienced in and domiciled in Wan Chai and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary HK$14,000 - HK$43,000 in accordance with the decisions of our company's HRD.

Job Info

Company Hanson Insurance Brokers Limited
Position Customer Services & Operations Officer
Region Wan Chai
Career Level Entry Level
Work Experience 3 years
Qualification Non-Degree Tertiary
Type of Work Full Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Job Description

  • Responsible for daily application and quote-and-bind operations for various lines of businesses, from Property, Casualty, Construction, Motor, Medical, MPF, Professional Lines, Marine to other classes of General Insurances.
  • Design suitable risk transfer solutions via insurances and undertake advisory role to clients, including quotation sourcing, business proposal and analyses preparation and case closing/binding.
  • Deliver quality services to clients on renewals handling and processing.
  • Deliver quality after-sale services to clients, such as request on midterm changes in policies.
  • Regular and effective communication with insurers and producers.
  • Coordinate effectively with other departments in the Company regarding claims handling and policy administrations.
  • Assist in ad hoc tasks as required. 


  • Holder of IIQE (Paper I, II & II) and MPE qualifications.
  • 3-year plus of working experience in Operations and/or Customer Services in the Insurance sector.
  • Ability to work in a dynamic business environment.
  • Self-motivated, disciplined and able to work independently.
  • Good communication skills.
  • Good administrative skills, especially in business writing.
  • Good command in both spoken and written English and Chinese.
  • Proficiency required in utilisation of Word, PowerPoint, Excel and Outlook applications.
  • Working Location: Wanchai, Hong Kong.
  • Immediate availability is highly preferred. 

Remuneration and other benefits

  • Base salary and discretionary performance bonuses.
  • Exposure to both on-the-job and structured training programmes from a panel of veteran practitioners.
  • 5-day working week, from 9am to 6pm.
  • Medical Insurance Plan is available.

Office/Company Address

Country Hong Kong
Region Hong Kong Island
City Wan Chai
Map Google Map


  • Customer Services & Operations
  • Stable Career Development
  • All-Rounded and Established Insurance Brokerage

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Company Description

Hanson Insurance Brokers has 30 years of experiences in the General Insurance industry as one of the respected professional insurance brokerages in Hong Kong.

Our professional team of brokers combines experience and expertise to actual practice on the field in providing a broad range of (re)insurance and risk management solutions on classes of

business including but not limited to Property, Casualty, Construction, Motor, Life, Medical, MPF, Accident and Health, Professional Lines and Marine, across a wide spectrum of industries and clienteles.

For more details, please visit:


Company Info

This vacancy is suitable for those of you who live in the following areas: Hong Kong Island