Kowloon Bay Jobs Customer Services Officer Position at Synergis Management Services Limited

Image Synergis Management Services Limited
  • Job vacancies posted on: 12 months ago


We are open recruitment and happily inform you that we are looking for candidates to fill the position of Customer Services Officer in our company, Synergis Management Services Limited. For candidates who reside in Kowloon Bay and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time & permanent system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields and possess a Non-Degree Tertiary or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from HK$14,000 - HK$43,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Job Info

Company Synergis Management Services Limited
Position Customer Services Officer
Region Kowloon Bay
Career Level Entry Level
Work Experience 1 year
Qualification Non-Degree Tertiary
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000


  • To provide customer services including handle enquiries and complaints;
  • To perform daily front-line operational and customer / ambassador services for the entire site;
  • To apply a standardized workflow on Facility Management procedures;
  • To prepare and analysis customer opinion and satisfaction survey;
  • To provide monthly review on fault call data analysis; and
  • To perform ad hoc duties assigned by supervisor.


  • Higher Diploma or above; Obtained (i) Level 2 or above in 5 subjects in the HKDSEE, or equivalent; Or (ii) Level 2 / Grade E or above in 5 subjects in the HKCEE, or equivalent;
  • At least 1 year’ full-time working experience in customer services, preferably in service industry / hospitality industry / property / facility management;
  • Work experience in handling enquiries at a call centre / public relations unit is a must;
  • Willing to work outdoors;
  • Good service-oriented and interpersonal skill; and
  • Fluency in spoken Cantonese, English and Putonghua.

You are invited to send your resume stating your availabilitycurrent and expected salary by clicking “APPLY NOW” button below.

(Personal data collected will be used for recruitment purpose only)

Office/Company Address

Country Hong Kong
Region Kowloon
City Kowloon Bay
Map Google Map


  • Higher Diploma or above
  • 1 year' relevant experiences
  • Assist in daily property operations

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Company Description

PMC License Number: C-679433

Synergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage of the property

development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution.

Founded in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standards over the past four decades, and

are proud to be recognized as one of the leading property and facility management companies in Hong Kong and Mainland China. We today employ about 4,500 staff and manages about 88,00 residential units and about 7 million square metres of residential, commercial,

industrial and other services space from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors.

In January 2022, China Resources Property Management Limited of China Resources Group acquired Synergis property and facility management services business. The acquisition

enhanced Synergis’ overall business strength and long-term development capabilities in Hong Kong and Mainland China, which will ultimately benefit the Company and our customers.

We are looking for an energetic professional with firm commitment to excellence to fill the post of:

Company Info

This vacancy is suitable for those of you who live in the following areas: Kowloon