North Point Jobs Customer Services Officer – Elderly Housing Position at Hong Kong Housing Society

Image Hong Kong Housing Society
  • Job vacancies posted on: 10 months ago

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We are hiring! Our company is merrily looking for a candidate to fill the position of Customer Services Officer - Elderly Housing. For those of you who live in North Point and its surrounding areas, we need you to then join our company office, Hong Kong Housing Society, and able to under a permanent working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of with at least Non-Degree Tertiary, professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from HK$14,000 - HK$43,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company Hong Kong Housing Society
Position Customer Services Officer - Elderly Housing
Region North Point
Career Level Entry Level
Work Experience 1 year
Qualification Non-Degree Tertiary
Type of Work Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

[Ref: TTH-CSO]

The Job

  • Provide customer care services, including handle enquiries / complaints.
  • Perform logistics, reporting, administrative and clerical support duties.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Coordinate tenants move-in and other nitty-gritty issues. Assist tenants settling in and familiar the usage of various homecare support devices.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Need to work in holidays / weekends.

The Person

  • Degree/Diploma holders with 1-2 years’ experience in customer services.
  • Strong communication and interpersonal skills, self-motivated and can work as a team.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466. 

You are welcome to visit our website http://ww.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

Office/Company Address

Country Hong Kong
Region Hong Kong Island
City North Point
Address Hong Kong, Castle Peak Rd - Ting Kau, Ting Kau, Hong Kong
Map Google Map

Benefit

  • Perform logistics, reporting & admin. duties
  • Handle customer visits, enquiries & bookings
  • Degree/Diploma holders with 1-2 years' experience

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Company Description

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class

housing solution provider and innovator with leadership in quality, value for money and management. We putCustomer, Quality, Talent and

Prudenceas the core values that support our guiding principles.

香港房屋協會是一個非政府機構,目的是為香港市民提供房屋及相關的服務。我們致力解決住屋問題和不斷創新,以達到世界水平,並在質素、物值及管理方面佔領導地位。我們以「顧客為本」、「優質為尚」、「人才為基」及「資源為用」為信念,實踐企業原則。

Company Info

This vacancy is suitable for those of you who live in the following areas: Hong Kong Island