Lai Chi Kok Jobs Customer Services Officer – Contact Centre Position at Airstar Bank Limited

Image Airstar Bank Limited
  • Job vacancies posted on: 11 months ago

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Airstar Bank Limited has open a job vacancy for the domicile of Lai Chi Kok and surrounding areas as customer services officer - contact centre with full time & permanent work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of and experienced and have the integrity to work in the field of .

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary HK$14,000 - HK$43,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Airstar Bank Limited
Position Customer Services Officer - Contact Centre
Region Lai Chi Kok
Career Level
Work Experience -
Qualification
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Responsibilities:

  • Handle customer enquiries and requests coming from various service channels
  • Receive customer feedbacks and handle customer complaints with a sincere and professional attitude
  • Follow up customers’ requests with the concerned internal departments and provide answers with outbound phone calls and emails
  • Deliver services according to the compliance requirements, achieve customer satisfaction and meet service quality and productivity targets
  • Perform shift duties in contact centre to deliver services

Requirements:

  • Form 7/ DSE education or above
  • One year of experience in contact centre environment preferred
  • Excellent communication skills and service attitude
  • Good command of written and spoken English, Cantonese and Putonghua
  • Proficiency in MS Office including Word and Excel an advantage

We offer competitive package to the right candidates. Interested parties please send your resume with current and expected salary by clicking the “Apply Now” button.  

All information provided by applicants will be treated in strict confidence and handled confidentially for recruitment purposes only. Applicants who are not contacted within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months.

Office/Company Address

Country Hong Kong
Region Lai Chi Kok
Map Google Map

Benefit

  • Permanent role with great development
  • 5 days work week, shift duty needed
  • Attractive package and benefits

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Company Description

Airstar Bank Limited, a jointly established entity between Xiaomi Corporation and AMTD Group, is a virtual bank licensed by the Hong Kong Monetary Authority.

Company Info

  • Industry: Banking
  • Benefits & Others: Dental insurance, Medical insurance, Performance bonus, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Lai Chi Kok