Kowloon Bay Jobs Customer Service Representative (call Centre) [fresh Graduate Are Welcomed To Apply] Position at Ricoh Hong Kong Limited

Image Ricoh Hong Kong Limited
  • Job vacancies posted on: 12 months ago


Our company, Ricoh Hong Kong Limited is currently opening occasion for those of you who are interested in becoming a part of our company specifically Kowloon Bay and its surrounding areas. For those of you who are interested to be a part of our company with the position of Customer Service Representative (Call Centre) [Fresh graduate are welcomed to apply] and able to work in the WFO (Work From Office) system with full time & permanent working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: School Certificate
  • Experienced in
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of HK$14,000 - HK$43,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Ricoh Hong Kong Limited
Position Customer Service Representative (call Centre) [fresh Graduate Are Welcomed To Apply]
Region Kowloon Bay
Career Level Entry Level
Work Experience 1 year
Qualification School Certificate
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

About Your Role:

  • Handling inbound phone calls and emails from our customers in contact centre
  • Providing high quality service to our customers and help resolve their queries at first contact where possible
  • Processing customer’s requests in a timely and accurate manner
  • Achieving individual performance expectations and development

Does it sound like you?

  • Excellent customer-service manner, communication and problem solving skills
  • Fluency in Cantonese, and good command of English or Putonghua 
  • Proficient PC skills and willingness to learn
  • A pass in five subjects including Chinese and English in HKCEE or HKDSE or above
  • Minimum 1 year experience in call centre environment or customer service field
  • Those with more relevant experience will be considered as Senior CS Representative
  • Fresh graduate are welcomed to apply

Great People. Great Benefits:

  • Basic salary with quarterly incentive based on performance
  • Basic 5 days work week (8:50 to 17:30) with occasional shift duties on Saturday mornings
  • 14 days paid annual leave a year
  • Medical coverage and discounted dental plan
  • Support for acquiring any required job related skills
Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources & Facilities Services, Ricoh Hong Kong Limited, by clicking “Apply Now”.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Office/Company Address

Country Hong Kong
Region Kowloon
City Kowloon Bay
Map Google Map


  • Handle inbound phone calls & emails from customers
  • 1 year experience in call centre environment
  • Basic salary with quarterly incentive

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Company Description

Join Us, Advance Forward.

At Ricoh, we’re not just imagining a future bright with ideas-we’re already building it.

Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimisation.

We provide the expertise and leverage the power of our regional APAC diversity to deliver true value to our customers.

We bring people, processes, and technology together to deliver competitive advantage for our APAC customers and increase value to their business.

By making data accessible faster and with more insight than ever before, as well as embracing different perspectives, we can help our customers with diverse

needs in a more agile way.

Being part of the Ricoh family means working with passionate and creative people who are dedicated to making a difference for our customers, our communities,

our society, and for each other.

We share our successes and are always striving to be more, both as a team and in our own careers.

Together we are inventing a new future, one driven by a unique vision and built to create sustainable success.


Company Info

  • Industry: Others
  • Benefits & Others: Medical insurance, Overtime pay, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Kowloon