Pok Fu Lam Jobs Customer Service Officer (part-time) Position at Hong Kong Internet Registration Corporation Limited

Image Hong Kong Internet Registration Corporation Limited
  • Job vacancies posted on: 12 months ago

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Hong Kong Internet Registration Corporation Limited has open a job vacancy for the domicile of Pok Fu Lam and surrounding areas as customer service officer (part-time) with part time & contract work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Degree and experienced and have the integrity to work in the field of .

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary HK$14,000 - HK$43,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Hong Kong Internet Registration Corporation Limited
Position Customer Service Officer (part-time)
Region Pok Fu Lam
Career Level Entry Level
Work Experience 2 years
Qualification Degree
Type of Work Contract, Part Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Responsibilities:
Daily Operations

  • Proceed with domain registration and related services
  • Handle enquiries on domain related services to .hk customers in an efficient and professional manner
  • Escalate any potential complaints when dealing with abnormal cases
  • Assist team with registrars and service partner’s recruitment, accreditation, and renewal
  • Proceed with membership administration

Project based operations

  • Assist to handle projects administration, data collection, compiling reports and presentation decks, if any an assigned

 Requirement:

  • Any consecutive 4 hours from Monday-Thursday between 9am-6pm
  • Diploma or university graduate in any disciplines with at least 1 year of customer service experience
  • Fresh graduate or candidate without customer service experience will be considered as a Part-time Customer Service Assistant Officer
  • Experience working in domain name registration business is preferred
  • Customer focus, be the ability to work under pressure and multi-tasking with good time management skills
  • Proficient in using essential computer software (such as MS Word, Excel, PowerPoint, Outlook)
  • Responsive and be able to work with other team members
  • Good command of written and spoken English and Chinese
  • Fluency in Mandarin is preferable

Office/Company Address

Country Hong Kong
Region Hong Kong Island
City Pok Fu Lam
Map Google Map

Benefit

  • Handle enquiries on domain related services
  • consecutive 4 hours Monday-Thursday btw 9am-6pm
  • Fluency in Mandarin is preferable

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Company Description

Hong Kong Internet Registration Corporation Limited (HKIRC) is a non-profit and non-statutory corporation responsible for the overall administration

of “.hk” domain name system, a critical internet infrastructure in Hong Kong. HKIRC is also responsible for the cooperation with local and international bodies on issues relating to the development and administration of internet domain name systems. We are

looking for highly motivated, responsible, independent and proactive candidates for the post of:

Company Info

This vacancy is suitable for those of you who live in the following areas: Hong Kong Island