Others Jobs Customer Service Officer (online Banking Centre) (overnight) Position at Hong Kong Job Consulting

Image Hong Kong Job Consulting
  • Job vacancies posted on: 10 months ago

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We are hiring! To candidates with Non-Degree Tertiary which prioritizing honesty and discipline and experienced in the field of , we Hong Kong Job Consulting, are looking for candidates who are interested to join us and fill the position as customer service officer (online banking centre) (overnight) and dedicated to work in full time & contract which domiciled in Others and surrounding areas.

We offer a competitive monthly base salary from HK$14,000 - HK$43,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Hong Kong Job Consulting
Position Customer Service Officer (online Banking Centre) (overnight)
Region Others
Career Level Middle
Work Experience 2 years
Qualification Non-Degree Tertiary
Type of Work Contract, Full Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

A fast-growing China-based Bank in Hong Kong is looking for a Customer Service Officer for her Online Banking Centre in Hunghom.


Responsibilities:

  • Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels
  • Handle customer requests and resolve customer complaints to ensure customer satisfaction
  • Solicit business opportunities through cross-selling and outbound calls to meet the sales and other business objectives
  • Perform general support in centre to smoothen the daily operation
  • Provide high quality service and handle daily operations according to the regulatory and compliance requirements to meet all the quality and service targets
  • Perform overnight shift duties on 7×24 basis to ensure the smooth and continuous operations.
Requirements:

  • Tertiary educated with at least 2 years’ call centre experiences preferably in financial industry
  • Excellent communication skill with strong customer-oriented mind set
  • Pro-active, self-motivated, mature and pleasant personality
  • Proficient in written and spoken Chinese and English, Fluency in Putonghua is definitely an advantage
  • Overnight shift allowances
  • Holders of SFC Type 1 & Type 4 licenses preferred
Interested parties please send your resume in word format with current salary, expected salary & notice period to “APPLY NOW”

 **Personal data collected will be used for recruitment purposes only**

Office/Company Address

Country Hong Kong
Region Others
Map Google Map

Benefit

  • Provide multichannel customer service
  • Perform general support in centre to smoothen
  • Tertiary educated or above

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Company Description

Hong Kong Job Consulting

is an international head hunting

company providing professional selection and recruitment services to various industries. Our consultants specialize by industry sector providing you with relevant market

knowledge. We deliver cutting edge recruitment solutions to clients. Our specialist approach covers:Banking &

Finance industry, Information Technology & Telecommunications,

MNCs & FMCG and Hospitality, Beauty Care & Medical Industry.

Company Info

This vacancy is suitable for those of you who live in the following areas: Others