Others Jobs Customer Service Officer (online Banking Centre) (overnight) Position at Hong Kong Job Consulting
- Job vacancies posted on: 10 months ago
We are hiring! To candidates with Non-Degree Tertiary which prioritizing honesty and discipline and experienced in the field of , we Hong Kong Job Consulting, are looking for candidates who are interested to join us and fill the position as customer service officer (online banking centre) (overnight) and dedicated to work in full time & contract which domiciled in Others and surrounding areas.
We offer a competitive monthly base salary from HK$14,000 - HK$43,000.
Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.
|Hong Kong Job Consulting
|Customer Service Officer (online Banking Centre) (overnight)
|Type of Work
|Contract, Full Time
A fast-growing China-based Bank in Hong Kong is looking for a Customer Service Officer for her Online Banking Centre in Hunghom.
- Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels
- Handle customer requests and resolve customer complaints to ensure customer satisfaction
- Solicit business opportunities through cross-selling and outbound calls to meet the sales and other business objectives
- Perform general support in centre to smoothen the daily operation
- Provide high quality service and handle daily operations according to the regulatory and compliance requirements to meet all the quality and service targets
- Perform overnight shift duties on 7×24 basis to ensure the smooth and continuous operations.
- Tertiary educated with at least 2 years’ call centre experiences preferably in financial industry
- Excellent communication skill with strong customer-oriented mind set
- Pro-active, self-motivated, mature and pleasant personality
- Proficient in written and spoken Chinese and English, Fluency in Putonghua is definitely an advantage
- Overnight shift allowances
- Holders of SFC Type 1 & Type 4 licenses preferred
**Personal data collected will be used for recruitment purposes only**
- Provide multichannel customer service
- Perform general support in centre to smoothen
- Tertiary educated or above
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Hong Kong Job Consulting
is an international head hunting
company providing professional selection and recruitment services to various industries. Our consultants specialize by industry sector providing you with relevant market
knowledge. We deliver cutting edge recruitment solutions to clients. Our specialist approach covers:Banking &
Finance industry, Information Technology & Telecommunications,
MNCs & FMCG and Hospitality, Beauty Care & Medical Industry.
- Industry: Human Resources Management/Consultancy
- Benefits & Others: Life insurance, Medical insurance, Performance bonus, Five-day work week