Kwun Tong Jobs Customer Service Officer Position at KPay Merchant Service Limited

Image KPay Merchant Service Limited
  • Job vacancies posted on: 12 months ago


We are currently looking for adequate candidates to fill the position of Customer Service Officer. For candidates who reside in Kwun Tong and its surrounding areas, we are looking forward to hearing from you to join our team at KPay Merchant Service Limited and willing to work in our office under full time & permanent working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of with a minimum .

We can give you a fairly competitive salary in the amount of HK$14,000 - HK$43,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company KPay Merchant Service Limited
Position Customer Service Officer
Region Kwun Tong
Career Level
Work Experience -
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000


  • Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)
  • Process applications submitted by merchants (Transaction refunds, Data changes, Re-Examine, etc.)
  • Assist compliance with risk control and chargeback investigations


  • Higher diploma with at least 2 years of customer service experience
  • Strong team spirit and willing to take up challenges Multi-task effectively
  • Able to handle work independently and fast-paced work environment
  • Immediate available is highly preferred

Office/Company Address

Country Hong Kong
Region Kowloon
City Kwun Tong
Map Google Map


  • 5 Days Work
  • Multitasking and Dynamic Working Environment
  • Energetic Team Culture

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Company Description

KPay believe every small and medium merchants deserve a seamless payment processing experience, a comprehensive software tools, and more agile financing solutions that empower them to grow a successful business.

Founded in late 2020, we are now the fastest growing Hong Kong Startup, a determined team dedicated to make an impact to local businesses by removing technology and financing roadblocks.

Join us now, and together we make a better business ecosystem.

Company website:

Company Info

This vacancy is suitable for those of you who live in the following areas: Kowloon