Admiralty Jobs Customer Service (hotline) (5 Days Work) Position at MasterSoft (H.K.) Ltd

Image MasterSoft (H.K.) Ltd
  • Job vacancies posted on: 11 months ago


Do you currently live in the Admiralty and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, MasterSoft (H.K.) Ltd is currently seeking candidates to then join and fill the position as Customer Service (Hotline) (5 Days Work) and able to work under full time, part time & permanent working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of HK$17,000 - HK$25,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company MasterSoft (H.K.) Ltd
Position Customer Service (hotline) (5 Days Work)
Region Admiralty
Career Level Entry Level
Work Experience 1 year
Qualification School Certificate
Type of Work Full Time, Part Time, Permanent
Minimum Salary HKD 17.000
Maximum Salary HKD 25.000


  • Service Center daily operation
  • Provide IT hotline support to customer
  • Handle customer inquiries promptly and professionally by phone or email
  • Send work requests to different teams or engineers


  • DSE or above
  • 1 yr customer service / IT helpdesk is an advantage
  • Customer oriented with good telephone manner and communication skills
  • Good problem solving skills and communication skills
  • Able to work under pressure
  • Proven ability to communicate in Chinese and English

Working hours

  • Mon – Fri, 0900 – 1800 (Sat, Sun & PH off)

Working location

  • Admiralty


  • Medical insurance
  • Performance bonus
  • Annual leave and birthday leave

Office/Company Address

Country Hong Kong
Region Hong Kong
City Admiralty
Map Google Map


  • DSE or above, cs/helpdesk hotline
  • Working Location: Admiralty
  • Working hours : 0900-1800 (5 days)

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Company Description

MasterSoft (H.K.) Limited is a Hong Kong based software company located in Admiralty. Our products include MAS-Account, MAS-POS, inventory system, billing system,

payroll system, and tailor-made software. We are looking for talented professionals to join our company to help growing our business.

Company Info

  • Industry: Information Technology
  • Benefits & Others: Dental insurance, Medical insurance, Performance bonus, Work from home, Five-day work week, Flexible working hours
This vacancy is suitable for those of you who live in the following areas: Hong Kong