Shatin Area Jobs Customer Service Executive Position at Xcelom Limited

Image Xcelom Limited
  • Job vacancies posted on: 10 months ago


We are hiring! To candidates with which prioritizing honesty and discipline and experienced in the field of , we Xcelom Limited, are looking for candidates who are interested to join us and fill the position as customer service executive and dedicated to work in full time which domiciled in Shatin Area and surrounding areas.

We offer a competitive monthly base salary from HK$14,000 - HK$43,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Xcelom Limited
Position Customer Service Executive
Region Shatin Area
Career Level
Work Experience -
Type of Work Full Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Job Responsibilities:

  • Work all around CS duties to deliver good customer service to meet Company’s service standard
  • Receive incoming calls and follow up enquires from Clinics/ Hospital
  • Responsible for sample pickup arrangement, sample registration, reports issuance, billings and daily operational and supporting work
  • Update inventory records and issue inventory reports
  • Perform document entry, updates, filing regularly and work all around CS team
  • Perform ad hoc duties as assigned 

Job Requirements:

  • Secondary / Tertiary / Diploma or above in business or any related disciplines
  • Minimum 1 year working experience, medical clinic or laboratory experience is highly preferred, fresh graduate also welcomed
  • Proficient in computer applications, such as MS Office, Chinese typing and English typing
  • Good interpersonal & communication skills with external & internal parties
  • Good command of spoken and written English/Chinese, and conversant in Mandarin is preferable but not a must
  • Responsible, detail-minded, self-motivated, pleasant and team player
  • Able to perform multi-tasks and work under pressure
  • Shift duty on weekday (8:30am-5:30pm; 10:30-7:30pm)
  • Alternative Shift on Saturday (9:00am-4:00pm)
  • Immediate availability is highly preferred

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

  • Career advancement opportunities
  • Guaranteed 13th Month Salary
  • Discretionary Performance Bonus
  • Group Medical & Dental insurance
  • Overtime pay
  • Education Sponsorship
  • On-the-job training
  • Friendly working environment
  • Free Snacks & Drinks
  • Staff Recreation Activity


Interested parties, please send full resume with details of qualification, experience, present and expected salary and date available by clicking APPLY NOW.
(All information received will be kept in strict confidence and for recruitment purpose only)

Office/Company Address

Country Hong Kong
Region New Territories
City Shatin Area
Map Google Map


  • Fresh Graduate also welcomed
  • Responsible, detail-minded, self-motivated
  • Double Pay, Performance Bonus, Medical and Dental

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Company Description

Xcelomis the exclusive licensee and provider of the Non-invasive Prenatal testing patented service from the Chinese University of Hong Kong in Hong Kong. It has redefined traditional prenatal screening

and has been adopted worldwide for an improved screening of fetal chromosomal abnormality.

Since its establishment in 2014, Xcelom has grown exponentially, gaining extensive support from medical professionals and the public for the services offered by our team of experts and state of the art

laboratory.Founded and entirely operated in Hong Kong, Xcelom is currently one of the largest local genetic testing services provider. Abided by international standards, it looks to expand into the overseas market in the near future.

Xcelom Website:

Company Info

  • Industry: Laboratory
  • Benefits & Others: Dental insurance, Double pay, Education allowance, Medical insurance, Overtime pay, Performance bonus, Five-day work week
This vacancy is suitable for those of you who live in the following areas: New Territories