Tsuen Wan Area Jobs Customer Service Clerk Position at Advanced Sleep Innovations (Hong Kong) Company Limited

Image Advanced Sleep Innovations (Hong Kong) Company Limited
  • Job vacancies posted on: 7 months ago


Our company Advanced Sleep Innovations (Hong Kong) Company Limited is currently looking for candidates who are domiciled in Tsuen Wan Area and surrounding areas with minimum criteria School Certificate and experienced in the field of , as well as behave in a disciplined and honest manner, to then be placed in the position of customer service clerk and be able to work in full time & permanent system.

In accordance of our HRD decision, the net salary we can offer is of HK$14,000 - HK$43,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Advanced Sleep Innovations (Hong Kong) Company Limited
Position Customer Service Clerk
Region Tsuen Wan Area
Career Level Entry Level
Work Experience -
Qualification School Certificate
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

Job Duties:

  • To be responsible for handling customers’ telephone enquiry; providing good after-sales service to customers; establishing good relationship with customers by provision of one-stop care service;
  • Handle customer enquiries on company products and services in an efficient and accurate manner;
  • Resolve customer feedback and complaints via phone or in writing with courtesy and efficiency;
  • Coordinate & communicate with various departments on case investigation;
  • Assist supervisors in issuing customer feedback reports and other ad-hoc projects; and
  • Input and update customer record accurately.


  • Form 5/ DSE or above, with 1-2 years’ working experience in call centre or customer service field preferably with experience in complaint handling;
  • Well organized with analytical mind, good communication and strong objection handling skills;
  • Good telephone manner, online media communication skill and customer-oriented;
  • Helpful, passionate, positive thinking and willing to work under pressure;
  • Proficient in Cantonese, good command of English and Putonghua;
  • Proficient in PC applications, MS Office and Chinese word processing.

 Benefits and Offer:

  • Five days work week
  • Attractive remuneration package
  • Medical and dental scheme
  • Birthday leave, marriage leave, compassionate leave, maternity leave and paternity leave
  • Staff purchase discounts
  • Excellent career development opportunities
  • Harmonious and dynamic working environment

Interested parties please send your full resume with availability, present and expected salary by clicking “Apply Now“.

(Personal data collected will be used for recruitment purpose only)

Office/Company Address

Country Hong Kong
Region Hong Kong
City Tsuen Wan Area
Map Google Map


  • 5-day work week
  • Double pay, Medical & Dental benefit
  • Min.1 year experience in CS field

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Company Description

We are a lifestyle bedding company with 20+ retail stores in Hong Kong.

In order to provide our customers the ultimate sleep experience, we introduce new and high-quality bedding products from all over the world.




Company Info

  • Industry: Wholesale / Retail
  • Benefits & Others: Dental insurance, Double pay, Free shuttle bus, Medical insurance, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Hong Kong