Lai Chi Kok Jobs Customer Service Assistant Officer/ Officer Position at Union Faith Insurance Agency Ltd

Image Union Faith Insurance Agency Ltd
  • Job vacancies posted on: 12 months ago


Our company, Union Faith Insurance Agency Ltd is currently opening occasion for those of you who are interested in becoming a part of our company specifically Lai Chi Kok and its surrounding areas. For those of you who are interested to be a part of our company with the position of Customer Service Assistant Officer/ Officer and able to work in the WFO (Work From Office) system with full time & permanent working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: School Certificate
  • Experienced in
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of HK$14,000 - HK$43,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Union Faith Insurance Agency Ltd
Position Customer Service Assistant Officer/ Officer
Region Lai Chi Kok
Career Level Entry Level
Work Experience N/A
Qualification School Certificate
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

We are currently looking for Customer Service Assistant Officer/ Officer to assist customers for application, renewal & claims of policy by phone, in-person, email, and WhatsApp and follow up outstanding documents.

We offer excellent salary and fringe benefits including:

  • 5-day week
  • double-pay
  • half-yearly bonus
  • monthly team-work bonus
  • birthday leave
  • on-time bonus
  • medical insurance & MPF
  • free annual travel insurance
  • free overseas leisure trip
  • on-the-job training with mentor
  • working environment close to MTR

Job duties

Providing high quality and professional customer service to our association member customers including:

  • Handling customer enquiry by phone, e-mail, WhatsApp and in person, etc.
  • Handling new, renewal and claim application, enquiry and follow up
  • Preparing quotations and follow up of after sales services
  • Preparing clients follow up reports
  • Reviewing and providing suggestions for our websites and mobile apps improvement
  • Other ad-hoc jobs

Education and skill requirements

  • DSE, Diploma, Associate Degree, Degree or above
  • Fluent communication skill in Cantonese is a must
  • Sense of responsibility, punctuality, self-discipline, and self-motivated
  • Have knowledge on the use of application and software, including WhatsApp, email, Microsoft Word, and Microsoft Excel

If you are interested in this post, please enclose full C.V. with present and expected salary to us.

Office/Company Address

Country Hong Kong
Region Lai Chi Kok
Map Google Map


  • Customer Service, Admin, administrative support
  • 5 day work, medical insurance & MPF, bonus
  • DSE, Diploma, Associate Degree, Degree or above

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Company Description

聯誠保險代理成立至今 27 年,設立「教安心」及「會安心」品牌為教育界、 教會、工會及非牟利團體提供多元化保險服務,更是香港教育工作者聯會、 華員會、醫院管理局及香港警察員佐級協會等等認可的保險供應商。多年來得到招商永隆保險、昆士蘭聯保保險及富衛保險等保險公司頒發服務及業務大獎。 服務人數超過 13 萬,處理個人及團體保險的經驗豐富。 為答謝會員支持,經常送贈實用禮品。 除已發展網上投保外,近年積極發展手機應用程式(APP),將保險投保及資訊輕鬆帶入手機及平板電腦,隨時處理保險事宜。

Company Info

  • Industry: Insurance/Pension Funding
  • Benefits & Others: Dental insurance, Double pay, Medical insurance, Overtime pay, Performance bonus, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Lai Chi Kok