Quarry Bay Jobs Customer Fulfillment Specialist Position at Pfizer Corporation Hong Kong Limited
- Job vacancies posted on: 7 months ago
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We are hiring! To candidates with Degree which prioritizing honesty and discipline and experienced in the field of , we Pfizer Corporation Hong Kong Limited, are looking for candidates who are interested to join us and fill the position as customer fulfillment specialist and dedicated to work in full time which domiciled in Quarry Bay and surrounding areas.
We offer a competitive monthly base salary from HK$14,000 - HK$43,000.
Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.
Job Info
| Company | Pfizer Corporation Hong Kong Limited |
| Position | Customer Fulfillment Specialist |
| Region | Quarry Bay |
| Career Level | Middle |
| Work Experience | 5 years |
| Qualification | Degree |
| Type of Work | Full Time |
| Minimum Salary | HKD 14.000 |
| Maximum Salary | HKD 43.000 |
Why Patients Need You
Our Global Supply Chain team makes sure that customers and patients have the medicines they need when they need them. You’ll help bringing medicines to patients even faster by embracing challenges, innovate and imagining what’s possible to deliver breakthrough that change patients’ life without compromising quality and compliance.
What You Will Achieve
As a Customer Fulfilment Specialist, you are part of a dynamic APAC Customer Fulfilment team with primary responsibility of Hong Kong/Macau logistics operations and support. Your breath of experience will be leveraged for improving effectiveness and efficiency of customer fulfilment activities as well as enhancing customer experience through close collaboration with colleagues from commercial, customer supply chain planning, supply chain quality, regulatory affair, finance, logistics service provider and Intercompany Operations.
It is your dedication and perseverance that will make it possible for us to fulfil patients needs and support country/regional/global initiatives with continuous success.
How You Will Achieve It
- Ensure efficiency and effective inbound shipment management process through close coordination with LSP
- Coordinate market redressing/relabeling activities for Hong Kong
- Producing reports to support LSP performance and KPI reviews
- Raising Purchase Orders and Invoice reconciliation for Logistics services
- Preparation of import/export shipping documentation
- Managing import/export shipment activities plus Market-to-Market transfers and deployments to/from Hong Kong
- Optimizing transport modes to deliver cost savings and efficiency gains
- Optimizing inventory levels across the network through proactive stock management – E&O, cycle times. Stock turnover, destructions, etc.
- Assess and manage the impacts of warehousing and transportation deviations through proactive investigation and identify mitigation steps that include reporting of shipment incidents in Quality system
- Manage recovery activities related to stock damages and insurable losses
- Develop, publish and maintain Standard Operating Procedures (SOP) and work instructions as it relates to Transport and Warehousing requirements.
- Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements
- Month-end reporting basing on business needs
- Ensure effective and clear communication with internal & external stakeholders
- Use analytical and quantitative methods to understand, predict, and enhance in-market logistics operations and, driving continuous improvements
- Ensure system/process compliance with company policies and work procedures
- Manage self-initiated or assigned continuous improvement projects/tasks
- Ensue close collaboration with LSP to deliver high performance services with aim to improve internal & external customer experiences
Qualifications
- Tertiary qualifications in a related discipline preferable (e.g. Supply Chain, Finance, Statistics, Economics, Accounting, Mathematics, or a related quantitative field) with 5+ years working experiences
- Advanced proficiency in Excel & PowerPoint with significant experience using a Business Intelligence reporting tool (Tableau preferred or similar)
- End to end Supply Chain and Logistics experience
- Demonstrated strong analytical skills, ability to problem solve, think both tactically and strategically and understand complex supply chain and business models whilst maintaining attention to details
- A demonstrated strong work ethic, perseverance, and flexibility with excellent interpersonal, negotiation / influencing, commercial and organizational skills
- Solid Experience with ERP systems such as SAP or similar
- Sound knowledge of Freight and Distribution practices and 3rd party logistics operating models
- Demonstrated ability to train, coach and develop people with strong communication and presentation skills
- Change advocate and innovative thinker with a strong sense of urgency and track record of executing
- Preferred Lean Six Sigma experience
- Proficient in English, Cantonese and Mandarin
Why Patients Need You
Our Global Supply Chain team makes sure that customers and patients have the medicines they need when they need them. You’ll help bringing medicines to patients even faster by embracing challenges, innovate and imagining what’s possible to deliver breakthrough that change patients’ life without compromising quality and compliance.
What You Will Achieve
As a Customer Fulfilment Specialist, you are part of a dynamic APAC Customer Fulfilment team with primary responsibility of Hong Kong/Macau logistics operations and support. Your breath of experience will be leveraged for improving effectiveness and efficiency of customer fulfilment activities as well as enhancing customer experience through close collaboration with colleagues from commercial, customer supply chain planning, supply chain quality, regulatory affair, finance, logistics service provider and Intercompany Operations.
It is your dedication and perseverance that will make it possible for us to fulfil patients needs and support country/regional/global initiatives with continuous success.
How You Will Achieve It
- Ensure efficiency and effective inbound shipment management process through close coordination with LSP
- Coordinate market redressing/relabeling activities for Hong Kong
- Producing reports to support LSP performance and KPI reviews
- Raising Purchase Orders and Invoice reconciliation for Logistics services
- Preparation of import/export shipping documentation
- Managing import/export shipment activities plus Market-to-Market transfers and deployments to/from Hong Kong
- Optimizing transport modes to deliver cost savings and efficiency gains
- Optimizing inventory levels across the network through proactive stock management – E&O, cycle times. Stock turnover, destructions, etc.
- Assess and manage the impacts of warehousing and transportation deviations through proactive investigation and identify mitigation steps that include reporting of shipment incidents in Quality system
- Manage recovery activities related to stock damages and insurable losses
- Develop, publish and maintain Standard Operating Procedures (SOP) and work instructions as it relates to Transport and Warehousing requirements.
- Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements
- Month-end reporting basing on business needs
- Ensure effective and clear communication with internal & external stakeholders
- Use analytical and quantitative methods to understand, predict, and enhance in-market logistics operations and, driving continuous improvements
- Ensure system/process compliance with company policies and work procedures
- Manage self-initiated or assigned continuous improvement projects/tasks
- Ensue close collaboration with LSP to deliver high performance services with aim to improve internal & external customer experiences
Qualifications
- Tertiary qualifications in a related discipline preferable (e.g. Supply Chain, Finance, Statistics, Economics, Accounting, Mathematics, or a related quantitative field) with 5+ years working experiences
- Advanced proficiency in Excel & PowerPoint with significant experience using a Business Intelligence reporting tool (Tableau preferred or similar)
- End to end Supply Chain and Logistics experience
- Demonstrated strong analytical skills, ability to problem solve, think both tactically and strategically and understand complex supply chain and business models whilst maintaining attention to details
- A demonstrated strong work ethic, perseverance, and flexibility with excellent interpersonal, negotiation / influencing, commercial and organizational skills
- Solid Experience with ERP systems such as SAP or similar
- Sound knowledge of Freight and Distribution practices and 3rd party logistics operating models
- Demonstrated ability to train, coach and develop people with strong communication and presentation skills
- Change advocate and innovative thinker with a strong sense of urgency and track record of executing
- Preferred Lean Six Sigma experience
- Proficient in English, Cantonese and Mandarin
Why Patients Need You
Our Global Supply Chain team makes sure that customers and patients have the medicines they need when they need them. You’ll help bringing medicines to patients even faster by embracing challenges, innovate and imagining what’s possible to deliver breakthrough that change patients’ life without compromising quality and compliance.
What You Will Achieve
As a Customer Fulfilment Specialist, you are part of a dynamic APAC Customer Fulfilment team with primary responsibility of Hong Kong/Macau logistics operations and support. Your breath of experience will be leveraged for improving effectiveness and efficiency of customer fulfilment activities as well as enhancing customer experience through close collaboration with colleagues from commercial, customer supply chain planning, supply chain quality, regulatory affair, finance, logistics service provider and Intercompany Operations.
It is your dedication and perseverance that will make it possible for us to fulfil patients needs and support country/regional/global initiatives with continuous success.
How You Will Achieve It
- Ensure efficiency and effective inbound shipment management process through close coordination with LSP
- Coordinate market redressing/relabeling activities for Hong Kong
- Producing reports to support LSP performance and KPI reviews
- Raising Purchase Orders and Invoice reconciliation for Logistics services
- Preparation of import/export shipping documentation
- Managing import/export shipment activities plus Market-to-Market transfers and deployments to/from Hong Kong
- Optimizing transport modes to deliver cost savings and efficiency gains
- Optimizing inventory levels across the network through proactive stock management – E&O, cycle times. Stock turnover, destructions, etc.
- Assess and manage the impacts of warehousing and transportation deviations through proactive investigation and identify mitigation steps that include reporting of shipment incidents in Quality system
- Manage recovery activities related to stock damages and insurable losses
- Develop, publish and maintain Standard Operating Procedures (SOP) and work instructions as it relates to Transport and Warehousing requirements.
- Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements
- Month-end reporting basing on business needs
- Ensure effective and clear communication with internal & external stakeholders
- Use analytical and quantitative methods to understand, predict, and enhance in-market logistics operations and, driving continuous improvements
- Ensure system/process compliance with company policies and work procedures
- Manage self-initiated or assigned continuous improvement projects/tasks
- Ensue close collaboration with LSP to deliver high performance services with aim to improve internal & external customer experiences
Qualifications
- Tertiary qualifications in a related discipline preferable (e.g. Supply Chain, Finance, Statistics, Economics, Accounting, Mathematics, or a related quantitative field) with 5+ years working experiences
- Advanced proficiency in Excel & PowerPoint with significant experience using a Business Intelligence reporting tool (Tableau preferred or similar)
- End to end Supply Chain and Logistics experience
- Demonstrated strong analytical skills, ability to problem solve, think both tactically and strategically and understand complex supply chain and business models whilst maintaining attention to details
- A demonstrated strong work ethic, perseverance, and flexibility with excellent interpersonal, negotiation / influencing, commercial and organizational skills
- Solid Experience with ERP systems such as SAP or similar
- Sound knowledge of Freight and Distribution practices and 3rd party logistics operating models
- Demonstrated ability to train, coach and develop people with strong communication and presentation skills
- Change advocate and innovative thinker with a strong sense of urgency and track record of executing
- Preferred Lean Six Sigma experience
- Proficient in English, Cantonese and Mandarin
Why Patients Need You
Our Global Supply Chain team makes sure that customers and patients have the medicines they need when they need them. You’ll help bringing medicines to patients even faster by embracing challenges, innovate and imagining what’s possible to deliver breakthrough that change patients’ life without compromising quality and compliance.
What You Will Achieve
As a Customer Fulfilment Specialist, you are part of a dynamic APAC Customer Fulfilment team with primary responsibility of Hong Kong/Macau logistics operations and support. Your breath of experience will be leveraged for improving effectiveness and efficiency of customer fulfilment activities as well as enhancing customer experience through close collaboration with colleagues from commercial, customer supply chain planning, supply chain quality, regulatory affair, finance, logistics service provider and Intercompany Operations.
It is your dedication and perseverance that will make it possible for us to fulfil patients needs and support country/regional/global initiatives with continuous success.
How You Will Achieve It
- Ensure efficiency and effective inbound shipment management process through close coordination with LSP
- Coordinate market redressing/relabeling activities for Hong Kong
- Producing reports to support LSP performance and KPI reviews
- Raising Purchase Orders and Invoice reconciliation for Logistics services
- Preparation of import/export shipping documentation
- Managing import/export shipment activities plus Market-to-Market transfers and deployments to/from Hong Kong
- Optimizing transport modes to deliver cost savings and efficiency gains
- Optimizing inventory levels across the network through proactive stock management – E&O, cycle times. Stock turnover, destructions, etc.
- Assess and manage the impacts of warehousing and transportation deviations through proactive investigation and identify mitigation steps that include reporting of shipment incidents in Quality system
- Manage recovery activities related to stock damages and insurable losses
- Develop, publish and maintain Standard Operating Procedures (SOP) and work instructions as it relates to Transport and Warehousing requirements.
- Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements
- Month-end reporting basing on business needs
- Ensure effective and clear communication with internal & external stakeholders
- Use analytical and quantitative methods to understand, predict, and enhance in-market logistics operations and, driving continuous improvements
- Ensure system/process compliance with company policies and work procedures
- Manage self-initiated or assigned continuous improvement projects/tasks
- Ensue close collaboration with LSP to deliver high performance services with aim to improve internal & external customer experiences
Qualifications
- Tertiary qualifications in a related discipline preferable (e.g. Supply Chain, Finance, Statistics, Economics, Accounting, Mathematics, or a related quantitative field) with 5+ years working experiences
- Advanced proficiency in Excel & PowerPoint with significant experience using a Business Intelligence reporting tool (Tableau preferred or similar)
- End to end Supply Chain and Logistics experience
- Demonstrated strong analytical skills, ability to problem solve, think both tactically and strategically and understand complex supply chain and business models whilst maintaining attention to details
- A demonstrated strong work ethic, perseverance, and flexibility with excellent interpersonal, negotiation / influencing, commercial and organizational skills
- Solid Experience with ERP systems such as SAP or similar
- Sound knowledge of Freight and Distribution practices and 3rd party logistics operating models
- Demonstrated ability to train, coach and develop people with strong communication and presentation skills
- Change advocate and innovative thinker with a strong sense of urgency and track record of executing
- Preferred Lean Six Sigma experience
- Proficient in English, Cantonese and Mandarin
Why Patients Need You
Our Global Supply Chain team makes sure that customers and patients have the medicines they need when they need them. You’ll help bringing medicines to patients even faster by embracing challenges, innovate and imagining what’s possible to deliver breakthrough that change patients’ life without compromising quality and compliance.
What You Will Achieve
As a Customer Fulfilment Specialist, you are part of a dynamic APAC Customer Fulfilment team with primary responsibility of Hong Kong/Macau logistics operations and support. Your breath of experience will be leveraged for improving effectiveness and efficiency of customer fulfilment activities as well as enhancing customer experience through close collaboration with colleagues from commercial, customer supply chain planning, supply chain quality, regulatory affair, finance, logistics service provider and Intercompany Operations.
It is your dedication and perseverance that will make it possible for us to fulfil patients needs and support country/regional/global initiatives with continuous success.
How You Will Achieve It
- Ensure efficiency and effective inbound shipment management process through close coordination with LSP
- Coordinate market redressing/relabeling activities for Hong Kong
- Producing reports to support LSP performance and KPI reviews
- Raising Purchase Orders and Invoice reconciliation for Logistics services
- Preparation of import/export shipping documentation
- Managing import/export shipment activities plus Market-to-Market transfers and deployments to/from Hong Kong
- Optimizing transport modes to deliver cost savings and efficiency gains
- Optimizing inventory levels across the network through proactive stock management – E&O, cycle times. Stock turnover, destructions, etc.
- Assess and manage the impacts of warehousing and transportation deviations through proactive investigation and identify mitigation steps that include reporting of shipment incidents in Quality system
- Manage recovery activities related to stock damages and insurable losses
- Develop, publish and maintain Standard Operating Procedures (SOP) and work instructions as it relates to Transport and Warehousing requirements.
- Liaising with distributor to secure and maintaining relevant Licenses and Permits in line with Statutory and Legislative requirements
- Month-end reporting basing on business needs
- Ensure effective and clear communication with internal & external stakeholders
- Use analytical and quantitative methods to understand, predict, and enhance in-market logistics operations and, driving continuous improvements
- Ensure system/process compliance with company policies and work procedures
- Manage self-initiated or assigned continuous improvement projects/tasks
- Ensue close collaboration with LSP to deliver high performance services with aim to improve internal & external customer experiences
Qualifications
- Tertiary qualifications in a related discipline preferable (e.g. Supply Chain, Finance, Statistics, Economics, Accounting, Mathematics, or a related quantitative field) with 5+ years working experiences
- Advanced proficiency in Excel & PowerPoint with significant experience using a Business Intelligence reporting tool (Tableau preferred or similar)
- End to end Supply Chain and Logistics experience
- Demonstrated strong analytical skills, ability to problem solve, think both tactically and strategically and understand complex supply chain and business models whilst maintaining attention to details
- A demonstrated strong work ethic, perseverance, and flexibility with excellent interpersonal, negotiation / influencing, commercial and organizational skills
- Solid Experience with ERP systems such as SAP or similar
- Sound knowledge of Freight and Distribution practices and 3rd party logistics operating models
- Demonstrated ability to train, coach and develop people with strong communication and presentation skills
- Change advocate and innovative thinker with a strong sense of urgency and track record of executing
- Preferred Lean Six Sigma experience
- Proficient in English, Cantonese and Mandarin
Office/Company Address
| Country | Hong Kong |
| Region | Hong Kong Island |
| City | Quarry Bay |
| Map | Google Map |
Benefit
- Close coordination with LSP
- Hong Kong/Macau
- Proactive, problem-solver
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Company Description
At Pfizer, we apply science and our global resources to bring therapies to people that extend and significantly improve their lives. We strive to set the standard for quality, safety
and value in the discovery, development and manufacture of health care products.
Our global portfolio includes medicines and vaccines, as well as many of the world's best-known consumer health care products.
Every day, Pfizer colleagues work across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time.
Consistent with our responsibility as one of the world's premier innovative biopharmaceutical companies, we collaborate with health care providers, governments and local communities to support and expand access to reliable, affordable health care around the
world. For more than 168+ years, Pfizer has worked to make a difference for all who rely on us.
Company Info
- Industry: Medical/Pharmaceutical
- Benefits & Others: Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week, Flexible working hours
