Sheung Wan Jobs Assistant Service Support Manager Position at Compass Offices

Image Compass Offices
  • Job vacancies posted on: 12 months ago


Candidates who are domiciled in Sheung Wan and its surroundings and meet these following minimum criteria:

  • Qualification: Non-Degree Tertiary
  • Experienced in
  • Behave in a disciplined, honest, responsible, and professional manner in the work environment.

The initial salary that we can offer is quite competitive with a range of HK$14,000 - HK$43,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.

Job Info

Company Compass Offices
Position Assistant Service Support Manager
Region Sheung Wan
Career Level Middle
Work Experience 3 years
Qualification Non-Degree Tertiary
Type of Work Full Time
Minimum Salary HKD 14.000
Maximum Salary HKD 43.000

The Assistant Service Support Manager is responsible for organizing and executing workflow procedures related to service support based on directions from the Head of Service Support. Your role is to ensure the Service Support team’s smooth daily operations, manage the workflow as according to the Company’s procedures and provide direct assistance to internal users in escalated situations.


  • Provide accurate, timely and effective service support to internal users across APAC regarding Company’s business operations
  • Evaluate service requests from internal users, then provide effective solutions following company policies & procedures
  • Regulate and maintain smooth operations of the Company’s ERP system. Ensure accurate data submission and collection over the system, and collaborate with company vendors to resolve any issues or propose areas of improvement
  • Prepare reports for management by collecting, analyzing, and summarizing account information in the Company’s ERP system
  • Assist in ad-hoc projects as designated by the Head of Service Support


  • 3 years+ relevant experience in business operations, customer servicing, accounting, or administrative field
  • Proactive and detail-oriented with excellent analytical and problem-solving skills
  • Excellent communication, interpersonal, and stakeholder management skills
  • A good team player, able to work effectively both independently and as part of a team.
  • Strong working knowledge of Microsoft Windows; Solid experience in using ERP/accounting systems is highly preferred

Office/Company Address

Country Hong Kong
Region Hong Kong
City Sheung Wan
Map Google Map


  • 5-Day work week with birthday leave, office hours
  • Regional Exposure in a fast-growing industry
  • Top leading Serviced Office provider in HK

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Company Description

Compass Officesis a leading flexible office space provider

in Asia Pacific. Founded in 2009, Compass Offices has grown to

9 cities, serving over 20,00 satisfied clients. Our clients include Fortune 500 companies,

growing start-ups, entrepreneurs, independent professionals and enterprise teams.

Our workspace philosophy combines affordability, scalability, technology and choice; all within a portfolio of flexible workspaces designed to make each centre a great place to work.

Company Info

This vacancy is suitable for those of you who live in the following areas: Hong Kong