Tin Hau Jobs [1-day Wfh] International Cosmetic Brand – Customer Service Officer (mon To Fri/ E-commerce) Position at TDCX (HK) Limited

Image TDCX (HK) Limited
  • Job vacancies posted on: 7 months ago


We are open recruitment and happily inform you that we are looking for candidates to fill the position of [1-day WFH] International Cosmetic Brand – Customer Service Officer (Mon to Fri/ E-commerce) in our company, TDCX (HK) Limited. For candidates who reside in Tin Hau and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time & permanent system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields and possess a or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from HK$14,000 - HK$17,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Job Info

Company TDCX (HK) Limited
Position [1-day Wfh] International Cosmetic Brand – Customer Service Officer (mon To Fri/ E-commerce)
Region Tin Hau
Career Level
Work Experience 1 year
Type of Work Full Time, Permanent
Minimum Salary HKD 14.000
Maximum Salary HKD 17.000

Job Highlights

  • Mon-Fri 5-day work; Day Off on Sat, Sun & PH
  • 1-day WFH & 4-day work in office
  • Fresh Graduates are welcome


Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives 
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • A positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangement
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

You are also required to perform these job functions:

  • Support Multi-national Cosmetic Brands
  • Monitor online community trends
  • Loyalty program management, track record of managing loyalty programs and/or online communities
  • Provide online customer service and manage all communications with customers by responding to customer product and order inquiry; Co-ordinate with different department

Who are we looking for?

  • A data-sensitive observer
  • Excellent command in spoken and written Cantonese and English
  • Experiences in complex issues
  • Attentive to details, multi-tasking with good organizational skills, able to work independently to meet a tight deadline
  • Immediate available is highly preferred
  • Familiar with the beauty industry is a plus

Office/Company Address

Country Hong Kong
Region Kowloon
City Tin Hau
Map Google Map


  • Mon-Fri 5-day work; Day Off on Sat, Sun & PH
  • 1-day WFH & 4-day work in office
  • Fresh Graduates are welcome

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Company Description

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and

protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our

global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly

high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people,

our clients,and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you

embark on a career with TDCX.

We are an equalopportunityemployer. All applicants will be considered for employment

without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Company Info

  • Industry: Telecommunication
  • Benefits & Others: Dental insurance, Life insurance, Medical insurance, Overtime pay, Five-day work week, Flexible working hours
This vacancy is suitable for those of you who live in the following areas: Kowloon